Techinline

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Techinline FixMe.IT
DeveloperTechinline Ltd.
Initial releaseAugust 2007
Stable release
4.5.1 / May 24, 2018; 7 years ago (2018-05-24)
Repository
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Engine
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    Operating systemWindows
    TypeRemote desktop software
    LicenseProprietary
    Websitehttps://www.techinline.com

    Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]

    Product

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    How it works

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    FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.[4]

    Features

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    FixMe.IT can be used to access both on-demand and unattended machines [5]

    The local expert can chat with the remote client, view and control the client’s desktop.[6]

    The expert may reboot the remote machine and the connection will be restored automatically.[7]

    Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[8]

    The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[9]

    Other features include session recording, reporting, and multi-monitor support.[10]

    Licensing policy

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    Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[11]

    See also

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    References

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    1. ^ Web Based Remote PC Access, Softpedia, July 6, 2007.
    2. ^ TechInline Re-Defines Web Based Remote PC Access Technology, TechChunks, June 3, 2011.
    3. ^ Be Everywhere At Once With Remote Access Software, Zack Stern, PCWorld, July 5, 2009.
    4. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    5. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    6. ^ Techinline: Remote Access From Your Browser, Droidsid, callingallgeeks.org, June 23, 2011.
    7. ^ Techinline: Best Remote Support Software and Teamviewer Alternative, Siddartha, gadgetcage.com, June 9, 2011.
    8. ^ Provide friends or customers with tech support via web, Elena Santos, Softonic, August 13, 2009.
    9. ^ Remote Tools For Your Support Team, Kevin Bolger, ITworld, October 15, 2009.
    10. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    11. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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