SurveyLab

From Wikipedia, the free encyclopedia
Jump to navigation Jump to search
SurveyLab
Other namesMySurveyLab
Developer7 Points sp. z o.o.
Initial release2006; 20 years ago (2006)
Repository
  • {{URL|example.com|optional display text}}Lua error in Module:EditAtWikidata at line 29: attempt to index field 'wikibase' (a nil value).
Engine
    Lua error in Module:EditAtWikidata at line 29: attempt to index field 'wikibase' (a nil value).
    Operating systemCross-platform
    PlatformWeb, iOS, Android
    Available inAll languages[1]
    Type
    LicenseProprietary
    Websitesurveylab.com
    As ofDecember 2025

    SurveyLab is an online system designed for creating and deploying surveys, questionnaires, web forms, tests, and quizzes.[2][3][4] The platform functions as a web application, without the need for additional software installation.[2][3]

    Founded in 2006, by the Polish company 7 Points,[5][6] SurveyLab is used by businesses and professional users for market research, human resources assessments, customer feedback,[2][3] and academic research.[7][8][9]

    History

    [edit | edit source]

    SurveyLab was launched in 2006 under the name MySurveyLab, developed by the Warsaw-based company 7 Points.[5][10] Early media coverage described the system as supporting online survey creation, real-time reporting, group collaboration and question logic, and noted that the platform was opened to custom feature development.[11]

    MySurveyLab featured multi-user accounts, SSL-secured surveys, and support for right-to-left languages.[12][13] Further 2010s updates improved reporting capabilities, expanded question types, and integration options.[2][3][14][15]

    In 2020, the platform was rebranded to SurveyLab.[16] By the early 2020s, the software supported integrations with external tools including Zapier, and offered additional analytics features.[17] In 2025, 7 Points reported that SurveyLab had over 85,000 registered users and had processed over 7 million surveys.[2][18]

    Functionalities

    [edit | edit source]

    SurveyLab is a web-based platform used for creating online surveys, questionnaires, and forms.[2][19] Independent reviewers and software directories describe it as a tool used for market research, customer feedback management, and human resources-related assessments, including employee feedback surveys.[9][20][21] According to the creators at 7 Points, SurveyLab supports customer satisfaction measurement, survey analysis, and 360-degree feedback evaluations.[22] The platform allows users to create surveys with no limits on the number of questions or responses.[20][21][23]

    Independent reviews describe SurveyLab as offering multiple-choice, matrix, rating-scale, and open-ended questions.[2][3] According to 7 Points, the platform manages market-research workflows, including Net Promoter Score, Customer Satisfaction,[24] and Customer Effort Score questions.[25] The tool can also re-use previous answers in later questions,[26] and create A/B survey variants.[27]

    SurveyLab can integrate with external services and applications through APIs and third-party connectors.[20][28] According to its developers, the platform can connect with customer service tools,[29] as well as CRM, marketing automation, e-commerce, and data-storage tools[30] An industry review cited workflow integrations with CINT, Slack, Salesforce, and Zendesk[20] Other integrations included Aquera (SSO),[31] Sona Systems (internet research),[32] and Synerise (customer data management).[33]

    Data collection and aggregation

    [edit | edit source]

    Independent descriptions note that SurveyLab can combine results from emails, SMS, website widgets and pop-ups, QR codes, and social media.[20][34][35] Its surveys are also accessible through mobile apps on iOS[36] and Android[37], used for online and offline data collection in the field.[20][28][35] Developers state that the tool supports exporting data as CSV, Excel, and SPSS,[38][39] with independent reviews also mentioning PDF and PowerPoint.[40][41]

    SurveyLab can automate response collection through a multi-channel survey distribution and reporting.[40] It includes data trends, offline responses, and reminders to non-respondents.[40] According to its documentation, newer versions include AI-based tools that detect and analyze sentiment,[42] and a survey builder generating questionnaires based on user prompts.[43][44]

    Data security and compliance

    [edit | edit source]

    According to 7 Points, SurveyLab provides password-protected surveys, token-based access,[11][45] IP-address filtering, and two-factor authentication for user accounts,[2] and it complies with the General Data Protection Regulation.[46]

    Awards and accolades

    [edit | edit source]

    In 2017, SurveyLab was listed in Capterra’s Top 20 Survey Software ranking, among 20 highest-scoring survey tools based on market presence and user base.[47]

    In 2018, a software review platform FinancesOnline awarded SurveyLab the Rising Star Award and the Great User Experience Award, distinctions given to products that demonstrate positive user satisfaction and strong usability characteristics.[48]

    [edit | edit source]

    References

    [edit | edit source]
    1. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    2. ^ a b c d e f g h Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    3. ^ a b c d e Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    4. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    5. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    6. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    7. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    8. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    9. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    10. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    11. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    12. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    13. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    14. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    15. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    16. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    17. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    18. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    19. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    20. ^ a b c d e f Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    21. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    22. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    23. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    24. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    25. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    26. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    27. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    28. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    29. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    30. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    31. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    32. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    33. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    34. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    35. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    36. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    37. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    38. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    39. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    40. ^ a b c Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    41. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    42. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    43. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    44. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    45. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    46. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    47. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    48. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
    Retrieved from "http://70.231.62.181/index.php?title=SurveyLab&oldid=25444332"