Snapforce CRM
| Company type | Private |
|---|---|
| Industry | Software as a Service |
| Founded | 2013 |
| Founder | Richard Gabriel |
| Headquarters | Mahwah, New Jersey, USA |
| Services | Sales management Customer relationship management Cloud computing solutions |
| Website | www |
Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.[1] [2] [3] [4]
Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.[5]
Deployment options
[edit | edit source]Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.[6] [7]
Recognition
[edit | edit source]In May 2014 the company became the first crm software provider to offer telephony services as a native feature.[8]
Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. [9]
References
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