NHK ONE
NHK ONE is NHK's official streaming service. It provides simulcasts and already-carried programs carried by the corporation's radio and television networks.
Background
[edit | edit source]NHK ONE was announced in June 2025 as the replacement service to NHK+ with an October 1 launch date. The service was created from the merger of NHK's existing apps (NHK+, For School, News and Bosai) as well as Rajiru Rajiru and Gokaku, a language app.[1] The name was selected from among approximately 760 suggestions from NHK staff.[2]
The service's provisional promotional mascot was Wanwan, from Inai Inai Baa!, with the pre-launch aim of making the service accessible for families.[2] Days ahead of the launch of the new service, a specific mascot was created, NHK ONE Domo-kun, a variation of its corporate mascot.[3]
On October 1, 2025, users were advised to reinstall the previous apps (NHK+, News and Bosai, For School) to carry the new NHK ONE update.[2]
The service will start using fee contracts from November 18, 2025 in order to combat illegal use of the service. By October 13, 1,68 million users had applied their contracts.[4]
Criticism
[edit | edit source]Criticism on content restrictions
[edit | edit source]As internet access is obligatory, restrictions were imposed to the access to NHK's online content. Before NHK ONE's launch, NHK gradually discontinued some of its contents, such as NHK NEWS WEB,[5] YouTube videos,[6] the NHK Archives Portal[7] and their respective smartphone apps.[8] The decision of shutting down these services has been criticized by users and other specialized parties.[9][10]
Problems with verification e-mails
[edit | edit source]Immediately after the opening of the new NHK ONE service at 12am on October 1, 2025, some users had problems as they did not receive the verification e-mails to join the service, or with the verification code not being recognized by the system.[11][12]。
NHK issued apologies on its website and several shows, justifying the issue on the large number of verification e-mails being labelled as spam by Google, especially among users of its e-mail service Gmail.[13][14]。
The issue was solved at around 12pm on October 2.[15]。
References
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