LASCAD
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On 26 October 1992 the London Ambulance Service started to use a new computer-assisted dispatch (CAD) system, known as LASCAD.[1] Poorly designed and implemented, its introduction led to significant delays in the assigning of ambulances - before the system eventually crashed,[2][3] with anecdotal reports of 11-hour waits. Media reports at the time claimed that up to 30 people may have died as a result of the chaos, despite a lack of evidence. The then-chief executive, John Wilby, resigned shortly afterwards.[4] This failure is often cited in case studies of poor engineering management.[5]
See also
[edit | edit source]References
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Further reading
[edit | edit source]- Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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