Known error
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This article needs attention from an expert in Technology. The specific problem is: Expansion of stub. (April 2019) |
A known error is a software bug that has not been fixed, but has a known root cause and either has little disruptive impact on the end user or a known work around.[1]
Tested systems are often described as "free from known errors" in recognition that complex systems cannot be proven to be error free.[2]
In IT Operations known errors may be logged in a system's known error database (KEDB) which is then used to prioritize changes and to develop customer support reference information where a work around exists.[3] In the ITIL framework KEDB is a part of the Problem Management process.
See also
[edit | edit source]References
[edit | edit source]- ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
- ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
- ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
