Inference Corporation

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Inference Corporation
Founded1979; 47 years ago (1979)
Defunct2000; 26 years ago (2000)
FateAcquired by eGain
HeadquartersLos Angeles, California, U.S.
Websiteinference.com at the Wayback Machine (archived 1999-02-09)

Inference Corporation[1][2] was an American software company that specialized in artificial intelligence systems.[3]

History

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Los Angeles-based Inference was founded in 1979.[3] In the 1990s they built a case-based computer program for Compaq Computer Corporation that would enable dealing with a situation where "a computer printer turns out a blurry and smeared page" without having to call a help desk.[1] Although such software already existed, the breakthrough was that it was small enough to fit "on three floppy disks."

The company's Automated Reasoning Tool (ART), initially implemented on a mainframe, subsequently made available on PCs, has been extended to ART-IM, an Information Management package; the product line originated in 1988.[4][5]

Ford and AOL are among the household-known corporations that use Inference software to enhance customer service.[6][3] Inference was acquired by eGain Corporation in 2000.[7] Prior to that, Inference acquired 1981-founded Computer Mathematics Corporation, marketer of SMP (computer algebra system);[8] Inference made another acquisition the year before they themselves were acquired by eGain.[9]

Automated Reasoning Tool

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The Automated Reasoning Tool (ART) is a system designed by Paul Haley,[10] Chuck Williams, Brad Allen, and Mark Wright,[11] to design rule-based knowledge representations with options for frame and procedural methods of knowledge base representation.[12]

ART's syntax influenced NASA's derived CLIPS in the mid-80s.[11] ART is a derivative of OPS5, with extensions, built for the Inference Corporation.[10]


References

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