Draft:Outline of information technology management

The following outline is provided as an overview of and topical guide to information technology management:

Information technology management (IT management) is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Managing the responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling, along with other aspects that are unique to technology, like software design, network planning, tech support etc.

What type of thing is information technology management?

Information technology management can be described as all of the following:

• A science
  • An applied science
    • A branch of information technology –
• A type of business activity
  • A branch of business management

Branches of IT management

• Business/IT alignment
• IT governance
• IT financial management
• IT service management
• Sourcing
• IT configuration management

Management information systems

Management information systems

History of information technology management

History of information technology management

General IT management concepts

• E-business
  • Intranet strategies
  • Database management system
    • Data warehousing
    • Data mining
  • Customer relationship management (CRM)
    • Sales force management system
  • Enterprise content management (ECM)
  • Enterprise resource planning (ERP)
  • Human Resource Management Systems (HRMS)
  • Business performance management
  • Project management software
• Groupware and collaborative systems
  • Business Technology Management (BTM)
  • Computer-aided design (CAD)
  • Computer-aided engineering (CAE)
  • Computer-aided manufacturing (CAM)
  • Decision support system (DSS)
  • Electronic data processing (EDP)
  • Geographic information system
  • Knowledge management (KMS)
  • Material requirements planning
  • Middleware
  • Product data management (PDM)
  • Product Lifecycle Management (PLM)
  • Supply chain management
  • Strategic enterprise management
  • Virtual management
• Encryption software
  • RSA
• E-commerce
  • Business-to-business electronic commerce (B2B)
    • Business-to-business electronic commerce (B2X)
  • Business-to-employee electronic commerce (B2E)
  • Business-to-government electronic commerce (B2G)
  • Business-to-consumer electronic commerce (B2C)
    • Amazon.com
  • Online auction business model (C2C)
    • e-Bay
  • peer-to-peer systems (P2P)
    • Open architecture community system (OACS)
  • bricks and clicks business model
  • E-Services
  • Web commerce
  • disintermediation
  • The dot com boom
  • End-to-end
  • Electronic money
  • micropayment
  • PayPal
  • Disruptive technology
  • persuasion technology
  • Electronic Data Interchange (EDI)
  • computer security
    • Transport Layer Security (SSL)
    • Digital certificate
    • Certificate-based encryption
    • Self-certifying key
  • Web content management
    • content management system
  • Consumer Project on Technology
• e-marketing
  • personalized marketing
  • permission marketing
  • customer relationship management(CRM)systems
  • Sales force management system
  • web banner
  • Website promotion
  • spamming
  • multimedia
  • customer privacy
    • consumer privacy
  • Search Engine Optimisation

See also

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