European Consumer Organisation

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BEUC (Bureau Européen des Unions de Consommateurs)
Formation1962
TypeNon-governmental organisation
PurposeConsumer protection
Location
  • Belgium, Brussels
Members45
President
Arnold Koopmans
Director General
Agustín Reyna
Main organ
Executive Board
Websitewww.beuc.eu

The European Consumer Organisation (BEUC (/bɜːk/[1]), from the French name Bureau Européen des Unions de Consommateurs, "European Bureau of Consumers' Unions") is an umbrella consumers' group, founded in 1962. Based in Brussels, Belgium, it brings together 45 European consumer organisations from 32 countries (EU, EEA and applicant countries).

BEUC represents its members[2] and defends the interests of consumers in the decision process of the Institutions of the European Union, acting as the "consumer voice in Europe". BEUC does not deal with consumers’ complaints as it is the role of its national member organisations.

BEUC has subscribed to the European Union’s Transparency Register under the following registration number: 9505781573-45.[3]

History

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BEUC was created on 6 March 1962 by consumer organisations of Belgium, Luxembourg, France, the Netherlands, Italy and Germany. After working together for a number of years, these organisations decided to create a European association, based in Brussels.[4][5]

BEUC was one of the first organisations to set up base in the European capital in a bid to represent consumers’ interests in the decision-making process.[6] Many others followed, and the number of advocates rose exponentially to the present-day figure of over 15,000.

BEUC has its own archives stored and catalogued in the Historical Archives of the European Union (HAEU). The archives are hosted by the European University Institute in Florence, Italy, and represent over 30 linear metres and 931 files summing up BEUC history between 1962 and 2018.[7]

Activities

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The organisation's work involves making sure the EU takes policy decisions that improve the lives of consumers. This covers a range of topics including competition, consumer rights, digital rights, energy, redress and enforcement, financial services, food, health, safety, sustainability and trade policy. Its priorities are defined by BEUC members who meet twice a year at the general assembly and at several experts’ meetings.

Additionally, BEUC has been watching closely the Transatlantic Trade and Investment Partnership (TTIP) negotiations since their start in June 2013, safeguarding consumer interests in Europe. 'The consumer view on TTIP' is a blog signed by BEUC's Director General, Monique Goyens and examines the possible effects that a trade deal between the EU and US might have on consumers.

In 2012, BEUC celebrated its 50th anniversary. Some of the organisation's achievements in consumer-related areas include cross-border bank payments, GMO labelling and personal data protection.

At the international level, BEUC is an associate member of Consumers International,[8] the global federation of consumer groups. Together with CI and other sister organisations, BEUC tackles all areas that impact consumers. ANEC represents European consumers in the creation of technical standards. ICRT is a global organisation active in research and testing. BEUC is also active in the Transatlantic Consumer Dialogue (TACD), a forum of US and EU consumer organisations.

Members

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Country Name of the association
File:Flag of Albania.svg Albania Qendra Konsumatori shqiptar
File:Flag of Austria.svg Austria Arbeiterkammer
Verein für Konsumenteninformation (de) – VKI
File:Flag of Belgium (civil).svg Belgium Test-Achats / Test-Aankoop
File:Flag of Bulgaria.svg Bulgaria Bulgarian National Association Active Consumers (Aktivni potrebiteli) - BNAAC
File:Flag of Croatia.svg Croatia Unija potrosaca Hrvatske
File:Flag of Cyprus.svg Cyprus Cyprus Consumers’ Association - CCA
File:Flag of the Czech Republic.svg Czech Republic dTest
File:Flag of Denmark.svg Denmark Forbrugerrådet Tænk
File:Flag of Finland.svg Finland Kuluttajaliitto ry
France Consommation, logement et cadre de vie - CLCV
UFC-Que Choisir
File:Flag of Germany.svg Germany Stiftung Warentest
Verbraucherzentrale Bundesverband - vzbv
Greece Association for the Quality of Life - EKPIZO
Consumers' Protection Center - KEPKA
File:Flag of Hungary.svg Hungary National Federation of Associations for Consumer Protection in Hungary - FEOSZ
Tudatos Vásárlók Egyesülete
File:Flag of Iceland.svg Iceland Neytendasamtökin - NS
File:Flag of Ireland.svg Ireland Consumers' Association of Ireland - CAI
File:Flag of Italy.svg Italy Adiconsum
Altroconsumo
Consumatori Italiani per l'Europa - CIE
File:Flag of Latvia.svg Latvia Latvijas Patērētāju interešu aizstāvības asociācija - PIAA
File:Flag of Lithuania.svg Lithuania Vartotojų aljansas
File:Flag of Luxembourg.svg Luxembourg Union luxembourgeoise des consommateurs - ULC
North Macedonia Organizacija na potrosuvacite na Makedonija - OPM
File:Flag of Malta.svg Malta ACR Malta
File:Flag of the Netherlands.svg Netherlands Consumentenbond
File:Flag of Norway.svg Norway Forbrukerrådet
File:Flag of Poland.svg Poland Federacja Konsumentów - FK
Fundacja Konsumentów
Portugal DECO - Associação Portuguesa para a Defesa do Consumidor
File:Flag of Romania.svg Romania APC România
File:Flag of Slovakia.svg Slovakia Spoločnosť ochrany spotrebiteľov (S.O.S.)
File:Flag of Slovenia.svg Slovenia Zveza Potrosnikov Slovenije - ZPS
Spain Asufin
Federación de Consumidores y Usuarios – CECU
Organización de consumidores y usuarios – OCU
File:Flag of Sweden.svg Sweden Sveriges Konsumenter
File:Flag of Switzerland (Pantone).svg  Switzerland Fédération romande des consommateurs - FRC
File:Flag of the United Kingdom.svg United Kingdom Citizens Advice
Legal Services Consumer Panel
The Consumer Council of Northern Ireland
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See also

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References

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