Accesso

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Accesso Technology Group PLC
FormerlyLo-Q
Company typePublic
LSE: ACSO
Industryleisure, cultural, entertainment, theme park, technology
PredecessorThe Tellurian Devices Company, accesso
FoundedAugust 2000; 25 years ago (2000-08) (Lo-Q)
FounderLeonard Sim
Headquarters
Berkshire
,
England
Number of locations
4 Offices Worldwide
Area served
Worldwide
Key people
Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman)
Servicesticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
RevenueIncrease US$118.7 million (2018)[1]: 3 [dead link][failed verification]
Increase US$88.2 million (2018)[1]: 3 
Increase US$25.1 million (2018)[1]: 3 
Total assetsDecrease US$257.5 million (2018)[1]: 55 
Total equityIncrease US$181.5 million (2018)[1]: 55 
Number of employees
  • Decrease 406 Seasonal (2018, avg monthly number)[1]: 79 
  • Increase 518 Non-seasonal (2018, avg monthly number)[1]: 79 
Divisionsaccesso LoQueue
accesso Passport
accesso ShoWare
accesso Siriusware
Ingresso
The Experience Engine (TE2)
SubsidiariesLocated in Europe and North America and Australia
Websitewww.accesso.com

Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]

History

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Accesso was established around 2000, and had entered bankruptcy almost immediately. The company then reemerged in 2007.[4]

In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] The merger was seen as a joining of synergistic capabilities and complementary customer sets.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] At the time of the merger, accesso's CEO and owner was former Disney executive Steve Brown; after the merger, Brown joined the board of the new company and became the COO of North American operations.[5]

In November 2013, Lo-Q was renamed as accesso to reflect the company's operations.[8] In December 2013, accesso acquired for US$12 million the Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] The acquisition provided accesso with a client base that included the ski and snow sports market. On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a customizable cloud-based ticket sales product, expanding the company's client base into entertainment markets such as theaters, sports stadiums and music festivals.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company, which included customers in venues such as theme parks, ski resorts, hotels, quick service food, healthcare and other hospitality-focused operations.[12]

In 2014, penetration of the South Korean market began via a three-year partnership with an in-country consulting firm.[6]

Products

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File:Lo-Q Q-Bot at Mirabilandia in Italy.jpg
A Qbot at Mirabilandia in Italy

Accesso offers products for ticketing, virtual queuing, distribution, guest experience and point of sale.

  • accesso LoQueue Virtual Queuing:[13]
    • Introduced in 2001, accesso's patented accesso LoQueue virtual queuing product allows guests to wait in virtual lines as opposed to physical ones.
    • Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]
  • accesso Passport ticketing suite:[18]
  • accesso Siriusware ticketing & point of sale:[23]
    • offers guest management, ticketing, e-commerce and point-of-sale solutions[buzzword] for a wide variety of venues and attractions.
  • accesso ShoWare live entertainment ticketing:[24]
    • The accesso ShoWare live event ticketing suite provides customizable, cloud-based ticket sales software.[24]

See also

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References

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  15. ^ US 6529786, Sim, Leonard, "Queue management system", published Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value)., assigned to Maria N. Von Buhr and Chad Rapp 
  16. ^ US 2008080445, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "Reservation Management System and Method", published Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value). 
  17. ^ US 2010277276, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "System For Regulating Access to a Resource", published Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value). 
  18. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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  24. ^ a b Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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