Jet2.com

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Jet2.com
File:Jet2Logo.svg
File:Boeing 737-800 G-DRTE of Jet2.jpg
Jet2 737-800 in one of the two standard liveries
IATA ICAO Call sign
LS[1] EXS CHANNEX
FoundedJanuary 1978; 48 years ago (1978-01)
(as Express Air Services)
Commenced operations
  • 1983; 43 years ago (1983)
    (as Channel Express)
  • 12 February 2003; 23 years ago (2003-02-12)
    (as Jet2.com)
AOC #598
Operating bases
SubsidiariesJet2holidays
Fleet size120[citation needed]
Destinations80[3]
Parent companyJet2 plc
HeadquartersLeeds, England, UK[4]
Key people
FounderPhilip Meeson

Jet2.com Limited is a British low-cost airline based at Leeds Bradford Airport, England.[5] It offers scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways.[6] Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023.[7]

Further bases are at Belfast International, Birmingham, Bournemouth, Bristol, East Midlands, Edinburgh, Glasgow, Liverpool, London–Luton, London–Stansted, Manchester and Newcastle airports. The company holds a United Kingdom Civil Aviation Authority Type A Operating Licence to carry passengers, cargo and mail on aircraft with 20 or more seats. Jet2 also offers a charter service through its Jet2charters brand.

History

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Origins

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Jet2.com Limited is a subsidiary of Jet2 plc, an aviation services group. The airline began operating commercial aircraft in 1983 under the name Channel Express, when it was purchased by the Dart Group's current Executive Chairman, Philip Meeson. Initially a freight operator, from 2001, the airline also began operating passenger charter services using Boeing aircraft to international destinations on mainly short and medium-haul routes.[citation needed]

Formative years

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File:Boeing 737-377, Jet2 AN1978375.jpg
Jet2.com Boeing 737 Classic in the former livery in 2011

In 2002, Channel Express established the Jet2.com brand from Leeds Bradford Airport. The re-branded Jet2.com began operating as a leisure airline with its first flight from Leeds Bradford to Amsterdam on 12 February 2003, which operated a twice-daily rotation with two Boeing 737–300 aircraft. During 2003, further scheduled flights were launched to seven European sun and city break destinations.

In 2004, a second base was opened at Manchester Airport with the airline operating from Terminal 1. The airline also acquired further Boeing 737 and 757 aircraft and opened a base at Belfast International Airport. In 2005, Jet2.com opened a third base at Newcastle upon Tyne. Later that year, the company acquired two Boeing 757–200 aircraft, enabling it to fly medium-long haul destinations as well as carrying more passengers on popular existing routes. These aircraft helped the company to open two more bases at Blackpool and Edinburgh. In 2006, the company relocated from Bournemouth to Leeds and was renamed Jet2.com Limited.[8]

Expansion

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In November 2008, Jet2.com changed its slogan from "The North's Low Cost Airline" to "Friendly Low Fares".[citation needed] This preceded the announcement of opening a hub at East Midlands Airport, the first of the airline's hubs outside the North of England and Scotland. The base at East Midlands Airport opened in May 2010.[9]

During November and December 2008, the airline operated four direct flights from Leeds Bradford to Newark Liberty International Airport using Boeing 757–200s, with a series of flights also planned from both Leeds Bradford and Newcastle during December 2010. Once again, Jet2.com re-introduced seasonal Christmas flights to New York during the 2012 winter season; however, this time, flights would operate from Glasgow, East Midlands and Newcastle, in addition to Leeds. The seasonal flights to New York continued annually until 2019 and ran from five of its UK bases.[10] As an effect of the COVID-19 pandemic, the airline cancelled the flights. They are unlikely return as the airline retired their Boeing 757s, and the Airbus A321neos replacing the Boeing 757s do not have enough range to cover those trips.

In 2010, the airline announced an eighth base at Glasgow Airport would be opened in April 2011, with an initial nine routes.[11] The base was opened on 31 March, slightly earlier than scheduled. In January 2011, the airline introduced second-hand Boeing 737–800 aircraft into its fleet. This provided aircraft larger than its existing 737-300s yet smaller than its 757-200 aircraft.

Jet2.com carried more than 600,000 passengers in its first year of operation and more than nine million passengers during 2017, its highest recorded total.[12]

On 17 September 2016, the airline received its first brand new Boeing 737–800 of the order for thirty made in 2015.[13] In November 2016, Jet2.com opened its new maintenance hangar at Manchester Airport. In December 2016, Jet2.com announced that it had ordered a further four Boeing 737–800 aircraft, bringing the total on order to 34.[citation needed] The airline further expanded by opening its eighth and ninth UK bases in March 2017 at Birmingham and London Stansted airports, the latter being its first in the southeast of England.[14] These have since expanded significantly to become the airline's largest UK bases after Manchester.[15]

Recent years

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In 2019, Jet2.com received delivery of its 34th new Boeing 737–800 aircraft, taking its permanent and leased fleet size to more than 100 aircraft.[16]

Owing to the impact of the COVID-19 pandemic on aviation, Jet2.com announced they were suspending flight operations until at least 15 July 2020. The airline continued to operate repatriation flights for British citizens overseas. On 17 August 2020, Jet2 announced via BALPA that they would be laying off 102 pilots from various UK bases due to the COVID-19 pandemic.[17] In November 2020, Jet2.com and Jet2holidays announced that they would open their tenth United Kingdom base at Bristol Airport on 1 July 2021, operating to 33 destinations.

In August 2021, Jet2.com announced an order for 36 Airbus A321neo aircraft, plus 24 options, totalling an order for 60 planes.[18] Although Jet2 has operated a small number of Airbus jets on lease to cope with summer demand, this is Airbus' first direct order from Jet2, and a clear shift away from the company's traditionally all-Boeing fleet.[citation needed]

Jet2.com celebrated its 20th birthday on 12 February 2023. On the same day, it was revealed that Jet2holidays had become the UK's largest tour operator with an ATOL licence to carry 5.8 million passengers, surpassing TUI's 5.3 million.[7] On 16 May 2023, Jet2 announced they were opening their eleventh UK base at Liverpool John Lennon Airport. In June 2023, Jet2 announced an expansion to their 2024 summer season, with some destinations being made available from earlier months, and extra capacity for other destinations.[19] This includes additional services to Spain, Turkey, Italy and Greece destinations across all of their bases. In July 2023, Jet2 announced that its Chairman Philip Meeson was stepping down.[20] Robin Terrell took over as chairman in September 2023. Robin joined Jet2 as a non-executive director in April 2020. Meeson has now moved to the position of founder and advisor to the board.[21]

In March 2024, Jet2.com announced they would open their twelfth United Kingdom base at Bournemouth Airport on 1 April 2025, operating to 16 destinations.[22] Also in March 2024, Jet2 launched its first flight from Liverpool John Lennon Airport to Tenerife, marking the start of its new services to 20 different holiday destinations with plans for further expansion in summer 2025.[23] In July 2024, Jet2.com announced that they were bringing forward the launch of their operations from Bournemouth Airport to February 2025, due to high demand with their first flight operating to Tenerife.[24][25] In November 2024, Jet2.com announced they would be opening up a thirteenth UK base at London Luton Airport, basing two Airbus A321neo aircraft flying to 17 destinations from 1 April 2025.[26]

In November 2025, Jet2 announced plans to resume flights and package holidays to Egypt, with scheduled services to Sharm El Sheikh and Hurghada beginning in February 2027.[citation needed]

The new programme is expected to include up to 14 weekly direct flights from multiple UK airports to the two Red Sea resorts, which Jet2 estimates will provide approximately 169,000 additional seats in its first year of operation[27]

Flights will depart from several UK airports, including Birmingham, Manchester, London Stansted, Edinburgh (for Sharm El Sheikh) and Glasgow Airport (for Hurghada), with services scheduled to begin on 11 February 2027.[28]

The relaunch responds to renewed demand from UK holiday-makers for winter-sun destinations and expands Jet2’s long-haul holiday offering beyond its traditional Mediterranean and Canary Islands routes.[citation needed]

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In the summer of 2025, Jet2's long-running marketing campaign, "Hold My Hand", became a popular meme on TikTok, often showing a compilation of comedic and/or strange visuals. The marketing campaign, voiced by British actress Zoë Lister and famous for using the Jess Glynne song "Hold My Hand", has been in use since 2015, and gained international popularity on social media apps a decade later.[29][30]

Corporate affairs

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Head office

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File:Jet2.com headquarters, Leeds Bradford International Airport (24th July 2010) 003.jpg
Low Fare Finder House, the head office of Jet2.com at Leeds Bradford International Airport
File:LeedsSkyline2013.jpg
Leeds skyline with Holiday House in the foreground which houses the commercial office for Jet2 plc

Jet2.com's registered office, Low Fare Finder House, is located on the grounds of Leeds Bradford International Airport. Construction of the facility broke ground in 2006, in order to accommodate pilots, cabin crew, and back of house operations. In April 2013, Jet2.com moved its Customer Contact, Finance, IT, Human Resources, Commercial and Marketing departments to a new office, "Holiday House", located within the city centre of Leeds.[31] In September 2014, the airline opened a new £9.5 million training academy at Euroway Industrial Estate in Bradford.[32] In addition to the training centre located in Bradford, Jet2.com announced in February 2023 that they had opened a new £8.5 million training centre in Cheadle. Both training centres will operate in parallel.

Senior leadership

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  • Non-executive chairman: Robin Terrell (since September 2023)[21]
  • Chief executive officer: Steve Heapy (since January 2013)[33]
  • Chief operating officer: Phil Ward (since January 2005)[34]
  • Business development director: Ian Doubtfire (since February 2003)[34]

List of former chief executives

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  • Philip Meeson (2003–2013)[33]

Subsidiaries

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In 2007, sister company Jet2holidays was launched offering package holidays. In 2011, Jet2 launched their new brand, Indulgent Escapes, providing more luxurious getaways. On 29 April 2015, sister company Jet2CityBreaks was launched. In June 2017, Jet2.com launched Jet2Villas through its Jet2holidays brand.

Ownership

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Jet2.com is wholly owned by Jet2 plc (formerly Dart Group PLC), a holding company based in Leeds, England.

Statistics

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Year Total passengers Total flights Load factor Passenger change (YoY)
2003 604,563 5,543 78.9%
2004 1,211,139 11,266 79.1% Increase100.3%
2005 2,376,900 24,151 74.5% Increase96.3%
2006 2,831,922 26,808 77.2% Increase19.1%
2007 3,860,266 34,358 73.6% Increase36.3%
2008 3,454,578 27,851 79.4% Decrease10.5%
2009 3,089,340 24,282 81.6% Decrease10.6%
2010 3,338,921 24,708 86.3% Increase8.1%
2011 4,235,752 29,806 87.3% Increase26.9%
2012 4,776,257 32,520 89.0% Increase12.8%
2013 5,515,021 36,064 89.8% Increase15.5%
2014 6,007,549 39,362 89.0% Increase8.9%
2015 5,853,447 36,657 91.3% Decrease2.6%
2016 6,721,129 41,796 90.8% Increase14.8%
2017 9,695,445 58,541 90.6% Increase30.7%
2018 12,170,681 70,963 91.4% Increase25.5%
2019 14,393,162 82,931 90.9% Increase18.3%
2020 2,851,455 20,287 74.8% Decrease 80.2%
2021 3,168,738 27,879 62.9% Increase 11.1%
2022 15,533,430 92,062 87.8% Increase390.2%
2023 17,321,108 100,817 88.9% Increase 11.5%
2024 19,495,418 114,496 87.9% Increase 12.6%
Source: United Kingdom Civil Aviation Authority[35]

Destinations

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Jet2.com operates flights to 70 destinations in Europe, with a focus on Spain, the Mediterranean Sea, Bulgaria, France, Greece, Italy and Turkey. Its main base is at Leeds Bradford Airport with twelve additional operating bases across the United Kingdom as well as overseas bases at Alicante Airport, Palma de Mallorca Airport and Tenerife South Airport.[36]

Biggest bases of Jet2.com (April 2025)
Rank Airport IATA Destinations
1. Manchester MAN 72
2. Birmingham BHX 70
3. Leeds/Bradford LBA 55
4. Newcastle upon Tyne NCL 54
5. London–Stansted STN 53
6. Bristol BRS 42
7. Edinburgh EDI 41
8. East Midlands EMA 38
9. Glasgow GLA 33
10. Liverpool LPL 28
11. Belfast–International BFS 26
12. Bournemouth BOH 22
13. London–Luton LTN 17

Interline agreements

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Fleet

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Current fleet

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As of October 2025, Jet2.com operates the following aircraft:[38][39]

Jet2.com fleet
Aircraft In service Orders Passengers Notes
Airbus A321-200 5 220
Airbus A321neo 23 129 232 Airbus A320neo orders converted to the larger A321neo in July 2024.[40]
Boeing 737-300 7 148 To be phased out in 2026.[41]
Boeing 737-800 98 189
Total 133 129

Fleet development

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In October 2021, Jet2.com announced that they had placed an order with Airbus to purchase multiple Airbus A321neo aircraft.[42] In July 2022, Jet2.com further announced that they had expanded their order with Airbus, ordering a total of 60 A321neo aircraft.[43] In October 2022, Jet2.com announced an additional order for 35 Airbus A320neo aircraft;[44] however, in July 2024, this order was converted into the larger A321neo, and later that month, Jet2.com exercised its remaining purchase options with Airbus taking the total order up to 146 A321neo aircraft. These aircraft are intended to increase the fleet size along with replacing older 737-300 and 757-200 aircraft. In January 2025, the remaining Boeing 757s were phased out of the fleet with Jet2.com being the last UK airline to operate the passenger variant.[45][41]

Historic fleet

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Jet2.com previously operated the following aircraft types:

Jet2.com historic fleet
Aircraft Total Year introduced Year retired Notes
Boeing 757-200 17 2005 2025 Last UK passenger airline to operate the type.[45]
Boeing 737-200 1 2007 2007
Boeing 737-300 27 2002 To be phased out in 2026.[41]
Boeing 737-400 2 2005 2007

References

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  14. ^ https://www.jet2.com/news/2017/03/Jet2_com_and_Jet2holidays_take_off_at_TWO_NEW_bases#:~:text=Leading%20leisure%20airline%20and%20package,Airport)%20on%20the%20same%20day. [bare URL]
  15. ^ https://www.jet2.com/news/2024/09/Jet2_com_and_Jet2holidays_launch_biggest_ever_Summer_programme_for_2026 [bare URL]
  16. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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  27. ^ https://www.independent.co.uk/travel/news-and-advice/jet2-egypt-red-sea-new-flights-b2874247.html
  28. ^ https://www.glasgowairport.com/media-centre/2025/jet2-announces-the-launch-of-flights-and-holidays-to-egypt-from-glasgow-airport/
  29. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value).
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  38. ^ Lua error in Module:Citation/CS1/Configuration at line 2172: attempt to index field '?' (a nil value). Search term "JET2.COM" or "Dart Group" as the AOC Holder
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  • Error creating thumbnail: File missing Media related to Lua error in Module:Commons_link at line 62: attempt to index field 'wikibase' (a nil value). at Wikimedia Commons
  • Lua error in Module:Official_website at line 94: attempt to index field 'wikibase' (a nil value).

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